Once your order is processed, it will be shipped via our courier partners. Shipping times will vary depending on your location, but orders shipped within India typically arrive within 5-7 business days.
Unfortunately, once an order has been processed and shipped, the shipping address cannot be changed. Please make sure to double-check your shipping address before submitting your order. For further contact t
if you receive a damaged or defective item, please contact Miss Highness customer service with 24 hours of delivery of goods. We will work with our team to resolve the issue and provide a replacement or refund if necessary
If your order has not yet been processed and shipped, you may be able to cancel your order by contacting Miss Highness customer service. However, once an order has been shipped, it cannot be cancelled.
Miss Highness is totally responsible for lost or stolen packages. If your package has not arrived within the estimated delivery time, please contact our customer support to file a claim. After getting in touch with our delivery partners, we will solve your issue ASAP.
If your order has not yet been processed and shipped, you may be able to cancel your order by contacting Miss Highness customer service. However, once an order has been shipped, it cannot be cancelled.
Refunds are typically processed within 7-10 business days of receipt of the cancelled product. Please note that it may take additional time for the refund to appear on your credit card or bank statement.
If your order has not yet been processed and shipped, you may be able to make changes to your order by contacting Miss Highness customer service. However, once an order has been shipped, changes cannot be made.
Miss Highness accepts requests for replacement and returns for most items within 24 hours of delivery. Items must be in their original condition and packaging. Please see our returns policy for more information.
If you receive the wrong item, please contact Miss Highness customer service as soon as possible. We will work with you and our logistics team to resolve the issue and provide a replacement or refund if necessary.
Yes, you will receive an order confirmation email and a receipt once your payment has been processed. Please make sure to check your spam folder if you do not see these emails in your inbox
Miss Highness offers a 6 months warranty on all jewellery products. This warranty covers any manufacturing defects and damage caused by normal wear and tear.
The warranty does not cover damage caused by misuse, abuse, or accidents. It also does not cover damage caused by exposure to chemicals, such as perfume or hair spray.
